Building Online Trust – Infographic Breakdown
Building online trust is huge, it’s the digital equivalent to a smile or handshake before a deal is made. This is a great infographic to learn about building online trust with your users.
Here is the full infographic, but I break it down below: Building Online Trust
Source Analysis: I always start out by analyzing who made the infographic and if they have any bias that would cause them to skew the readers thoughts.
GoDaddy created this infographic. They are a giant in the web world, they get the biggest benefit just from more people buying domains and needing websites. Their goal for creating this is to give people information and be there to supply them with services. I don’t think they have much bias here because their goal is just for more people to get websites, they just want to be looked at as a helping hand in someone’s online business.
First off, WOW… I did not expect some of these, but it’s awesome to know that some of the standard website aspects that we implement at Grover Web Design are topping the importance list for online trust!
SSL: This is one that shocked me, it’s so easy to implement SSL. First off, just incase you don’t know SSL is when your website address is https instead of http. It secures the data transferred between the website and the user viewing the website.
On normal websites it’s suggested, but on e-commerce websites it is a requirement! Contact us to secure your website with an SSL certificate. They are cheap, only about $10-20/month (depending on your website). This is a small price to pay for the #1 aspect to build online trust!
Content/Reviews: I group these together because they are the aspects that you have the easiest control of and do not require a web developer. Adding content to your website should be technically easy, the issues most clients have are actually doing it and getting comfortable putting content out there. Reviews are also easy, just ask. It’s that simple just ask some of your customers to give you reviews, they will do it!
Business Email: This is another extremely important aspect that people don’t usually handle properly. To be upfront, the original reason for this article was to promote GWD as your email guru. We handle email for many of our clients.
It’s a no-brainer. Google apps costs $5/user/month no matter if you set it up yourself or have us do it. We manage it for most of our clients and can solve any email issues in no time, don’t try to do something yourself when a professional can do it at the same price!
Mobile: Having a mobile friendly website is an absolute must these days. I am actually surprised that this one is not higher on the list. If you look at the fine print of the infographic, you will see it was created in February of 2016. This is pretty recent, but I bet now this will be much higher than 30%.
At GWD, we make all of our websites responsive. We take huge pride in having the best websites on phones and tablets. They look great, are easy to navigate, and load fast!
Adam Ruffin2024-04-02Fantastic service! Donny was very patient with our changes during the process and we would highly recommend his company !Craig Williams2024-04-02Donny has been hosting and handling our website for years. I would highly recommend Grover Web Design!Amanda Bigger2024-04-02As a small business owner it is extremely difficult to find a website builder and designer that is willing to cater to your needs, regardless of your budget. In the four years we have been with Grover Web Design we continue to be impressed with their knowledge, attention to detail, prompt response time, and professionalism. Thank you Grover Web Design for continuing to provide us at Bigger Glass Company with the best all-around website support!Teri Todd2023-10-20We have always received compliments on our website design! Donny was understanding of what we needed and created a site that was truly reflective of who we are and what we do!Beth Bunge2023-10-20GWD is the Best in the industry. They designed our website and listened to our input and gave great ideas and expertise. We get tons of compliments on our website and that has increased business for us! In addition, they manage our website and taught us how to do some changes ourselves. If we ask they immediately update and makes changes as needed. They are responsive and so professional and fun to work with. Highly recommend!Clare Hungiville2023-10-19I cannot say enough good things about Donny Grover and his team at Grover Web Design ! I contacted Grover Web Design to do a series of web pages for various companies. They are fast, cost efficient and super creative !! Their customer service followup is simply the BEST. Never going to another designer again ! Donny, thank you for all you do, Clare Hungiville.Tanner Renken2023-10-13I’ve been working with GWD for a few years now and have nothing negative to say. Donny and his team do awesome work! They are quick to respond and help out whenever they can! 10/10 recommend!Ron Norris2023-06-22We have been fortunate to have Grover Web Design as our website developer for the past 8 years. Their service and support have been exceptional throughout our partnership. What sets them apart is their ability to assist us with any IT related question or project. We highly recommend Grover Web Design for their expertise and dedication to their clients.Denada Jackson2023-05-10It is always a pleasure to work with Donny and Team. I appreciate their prompt responses and always capturing our client's vision.Womens Health Action2023-05-08As a small team based in New Zealand, we've used Grover Web Design to help with the running/maintenance of the Global Big Latch On website. We've always found Donny to be easy to communicate with, professional, and responsive (despite our time zone differences). We would recommend GWD to others.
We can’t solve your problem if you don’t tell us about it!
Wow,.. I didn’t expect SSL to be that important. Do you provide SSL certs for websites?
I tried to set it up myself but, it was a nightmare.
Rick, thanks for commenting.
Yes, we do provide SSL certs for our customers, they cost $15/month and we handle all the setup, renewal, and uptime.
Another important thing to remember when switching your site to SSL is to make sure all resources on the page are served from an HTTPS domain, if not your site will be in a “yellow” type of state when it comes to security… we will make sure you are fully “green” which makes customers the most comfortable.
Contact Us: https://groverwebdesign.com/contact/
Ugh, I know I am supposed to add content regularly, but I never do it. Do you have any suggestions on how to get over writers block, eh it’s more how to create time to do it!
Rich, you brought up the number 1 problem I have with most of my clients. They don’t have time to add content, it’s too important to delegate, and they don’t want to put anything out that isn’t perfect.
Just do it! That is the best advise I can give. Start off small, just post a 1 paragraph blog post and move on. Personally, I’ve dealt with this, blogging (adding content) doesn’t directly make you money… but in the long run, it will be one of the greatest assets to your site and business.
I took me a while, I committed to blogging and adding to social media. I didn’t see the fruits of my labor for a few months. I thought I was wasting my time, but then all off a sudden, I got one or two deals from it. Then, those deals gave me a new breath and focus. Now, our social and organic growth brings us 1-2 deals per month.
Think about the long term implications of that, now do you want to add new content?!?
P.S. Watch this video everyday: https://www.youtube.com/watch?v=ZXsQAXx_ao0