Stop using @gmail.com, @yahoo.com, or any other Generic Email
Spoiler Alert: Business Email is only $5/user/month
If your email address looks unprofessional, you are losing customers. You will be clueless, because they will not have contacted you!
Why your email address may be driving away customers
A lot of small businesses opt to keep their old, personal, generic email address e.g., [email protected], [email protected].
DON’T. Instead, you should get an email address that uses your website’s domain. But, why go through the hassle of changing your email? As the saying goes, if it ain’t broke, don’t try to fix it—right?
It is more “broke” than you think. Let’s say you’re planning a wedding and you want treats for your guests… you end up at the website zestycakes.com. You’re impressed with their product, so now it’s time to get in contact with them. Which would you rather deal with…
or
The second one, right? It all hinges on trust. The personal email address smacks of amateurism, which will lead potential customers to start second-guessing: Is this business legitimate? Can I trust them to deliver?? Will they steal my money???
On the other hand, the address with a business domain conveys professionalism, reassuring a potential customer that this is an honest, established business they can rely on.
Below you will find all the tech mumbo jumbo to back this up. If you need to see the numbers, read on. But, if you want to make this upgrade or have questions, Grover Web Design can help!
Google surveyed businesses that started out life with a personal email address, then switched to an address with a business domain later on. 60% of these businesses reported an increase in customer engagement and 42% reported an increase in sales as a result. That’s a massive result for something as seemingly minor as changing the words after the “@” symbol. But that’s because, it’s not minor—the domain instills trust.
3 Reasons why you should NOT conduct business using a Generic Email Address.
- FREE, generic or ISP based email addresses do not look professional.
- FREE, generic or ISP based email addresses do not make you look like a permanent company who will be around for the longer-term.
- Emails from generic, Free or ISP based email addresses are the ones most often used by scammers and thieves. This means your emails will not always get through business strength email servers (such as Microsoft Exchange ) that protect businesses from SPAM.
4 more reasons you SHOULD conduct business using your own domain name email account.
- Adds Credibility – As the saying goes: “You never get a second chance to make a first impression“. Having your own domain name projects a professional image of you and your company, normally associated with large companies. It tends to say to others that you’re a serious business person, operating an established business, in a professional manner.
- Email Aliases – by doing business under your own domain name, you can use multiple Email “aliases”. Every Email message affirms your name, eg [email protected] , [email protected] , [email protected]
- Free advertising – Every time you send email from your domain, you are advertising your brand or business name and strengthening your brand amongst those who receive your message.
- Simple to find, remember, and use – By using an email service that bases your email addresses on your domain name instead of gmail.com, hotmail.com, or yahoo.com you gain freedom to use simple, memorable addresses like: [email protected] or [email protected]
Contact us today to learn more about how easy it is to get you on the right track with a Google Apps email systems! [email protected]
For more information read about: 10 REASONS WHY YOU NEED A GOOGLE APPS GURU FOR COMPANY EMAIL
Adam Ruffin2024-04-02Fantastic service! Donny was very patient with our changes during the process and we would highly recommend his company !Craig Williams2024-04-02Donny has been hosting and handling our website for years. I would highly recommend Grover Web Design!Amanda Bigger2024-04-02As a small business owner it is extremely difficult to find a website builder and designer that is willing to cater to your needs, regardless of your budget. In the four years we have been with Grover Web Design we continue to be impressed with their knowledge, attention to detail, prompt response time, and professionalism. Thank you Grover Web Design for continuing to provide us at Bigger Glass Company with the best all-around website support!Teri Todd2023-10-20We have always received compliments on our website design! Donny was understanding of what we needed and created a site that was truly reflective of who we are and what we do!Beth Bunge2023-10-20GWD is the Best in the industry. They designed our website and listened to our input and gave great ideas and expertise. We get tons of compliments on our website and that has increased business for us! In addition, they manage our website and taught us how to do some changes ourselves. If we ask they immediately update and makes changes as needed. They are responsive and so professional and fun to work with. Highly recommend!Clare Hungiville2023-10-19I cannot say enough good things about Donny Grover and his team at Grover Web Design ! I contacted Grover Web Design to do a series of web pages for various companies. They are fast, cost efficient and super creative !! Their customer service followup is simply the BEST. Never going to another designer again ! Donny, thank you for all you do, Clare Hungiville.Tanner Renken2023-10-13I’ve been working with GWD for a few years now and have nothing negative to say. Donny and his team do awesome work! They are quick to respond and help out whenever they can! 10/10 recommend!Ron Norris2023-06-22We have been fortunate to have Grover Web Design as our website developer for the past 8 years. Their service and support have been exceptional throughout our partnership. What sets them apart is their ability to assist us with any IT related question or project. We highly recommend Grover Web Design for their expertise and dedication to their clients.Denada Jackson2023-05-10It is always a pleasure to work with Donny and Team. I appreciate their prompt responses and always capturing our client's vision.Womens Health Action2023-05-08As a small team based in New Zealand, we've used Grover Web Design to help with the running/maintenance of the Global Big Latch On website. We've always found Donny to be easy to communicate with, professional, and responsive (despite our time zone differences). We would recommend GWD to others.
We can’t solve your problem if you don’t tell us about it!
What do you think is the best email system to use?
Great question Tim… thanks for asking. The answer is definitely Google Apps.
I’ve worked with a bunch of different systems and the gmail system is by far the most maintained, easy to use, and cost effective. For more information check out my other article: 10 REASONS WHY YOU NEED A GOOGLE APPS GURU FOR COMPANY EMAIL